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Operational Documentation & Guides

Common Questions

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To refund an order (either partially or in full), you must process the request from the Order Details page:

  1. 01 Navigate to Orders in the sidebar and select the target order.
  2. 02 Click Issue Refund in the top-right action menu.
  3. 03 In the adjustment window:
    • Partial: Select specific item quantities to return.
    • Full: Select max quantities and include 'Refund Delivery' if applicable.
  4. 04 Toggle Restock physical inventory to automatically update warehouse stock.

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OpsoraX Support v5.0